Ienergizer Gurugram is hiring For Premium Inbound Support - 26K CTC

Role & responsibilities

• Handle inbound customer calls and provide assistance.
• Respond to customer inquiries and provide accurate information.
• Resolve customer issues in a timely and efficient manner.
• Maintain records of customer interactions and transactions.
• Follow communication procedures, guidelines, and policies.
• Ensure customer satisfaction and build sustainable relationships.
• Collaborate with other team members to improve service standards.

Preferred candidate profile

• Graduate in any Stream, BA, BCOM, BSC, MA, MCOM, Btech, BCA
• Previous experience in a customer service role preferred.
• Strong verbal and written communication skills.
• Excellent interpersonal and problem-solving skills.
• Ability to handle stressful situations calmly and effectively.
• Proficiency in using computer systems and software applications.

Salary:- 22K CTC - 26K CTC per month

Walkin Interviews at Ienergizer, Plot 512-513, Udyog Vihar Phase 3, Sector 19, Gurugram