IDFC Banking Process (Telesales)

Job Responsibilities:

• Outbound voice-based calling to potential and existing customers.
• Present and promote banking products like Credit Cards
• Understand customer requirements, handle queries, and pitch the right product accordingly.
• Maintain productivity and sales conversion metrics as per targets.

Educational & Skill Requirements:

• Minimum Education: HSC (12th pass)
• Preferred: Graduates from any stream (Freshers Welcome)
• Language: Proficiency in English and Hindi is essential
• Assessment: Must clear Versant Level 3 or 4
• Basic Computer Knowledge: MS Office, CRM navigation, call logs

Shift & Work Schedule:

• Shift: Fixed Day Shift 9:30 AM to 6:30 PM
• Week Off: Sunday Fixed Off
• Working Days: 6 Days a Week