IDFC Bank Voice Process - Customer Service - Telecalling Process

• Handle customer queries and provide effective resolutions
• Maintain clear and professional communication with customers
• Ensure timely follow-up and accurate documentation
• Deliver excellent customer service across interactions
• Support team goals and individual performance targets

Eligibility Criteria:

• Minimum qualification: HSC (12th Pass)
• Good communication skills required
• Freshers and experienced candidates can apply
• Immediate joiners preferred

Work Details:

• Full-time, on-site position
• Shift timing: 9:30 AM to 6:30 PM
• Fixed Sunday off
• Unlimited performance-based incentives