HVDC/FACTS Service Engineer

Job description

Responsibility:

• Testing of software and hardware for control & protection for HVDC/FACTS/AC Switchyard systems.
• Testing of primary electrical equipment in HVAC/HVDC Switchyards.
• Testing and programming of numerical protection relays (preferably Siemens SIPROTEC family)
• Performing factory acceptance tests and site acceptance tests as per procedure for HVDC/FACTS C&P systems at factory and site
• Troubleshooting and technical service support at customer sites for HVDC & FACTS.
• Updating of engineering documentation/drawings upon completion of factory and site tests
• Job would involve extensive travelling to customer project sites and customer interaction
• keen interest in software programming and electronic circuitry
• Manage, develop, and ensure profitability of HVDC & FACTS spares business
• Responsible to ensure all business KPI's are met and the services to the customer are maintained in accordance with company policy and procedure
• Respond to customer enquiry by understanding the technical requirement prepare the offer to cater the customer requirement technically and commercially
• Handling complete offer management & Order execution for spare parts business and regular follow ups with vendors, taking care of import shipments and ensure timely delivery of materials to customer sites
• Attending customer meetings to discuss on various proposals, understanding technical issues and suggest possible solutions by aligning with field service.
• Regular meetings with Sales team to discuss ongoing offers and develop in business opportunities
• Driving initiatives to expand the service business and capture new avenues
• QMS and EHS coordinator for HDVC and FACTS services portfolio
• Proficient in overseeing project activities from conceptualization to execution including technical specifications, stage inspections, progress monitoring, vendor management and manpower planning.
• Experience in preparing offers and proposal for HVDC & FACTS products, managing material movement and supervising site operations.
• Prepare cost optimized technical solutions collaborating with relevant stake holders while meeting customer expectations.
• Preparation of techno commercial offers and proactive follow-up with regions/customers for technical & commercial closure.
• Timely submission of clarifications/offer meeting customer deadlines while complying to internal processes.
• Cyber security skills will be added as a additional advantage.

We dont need superheroes, just super minds.

• B.E / B. Tech in Electrical/Electrical and Electronics with 4 to 8 years of experience.
• Good knowledge in testing of software and hardware for control & protection for HVDC/FACTS/AC Switchyard systems.
• Experience on HVDC/FACTS system will be an advantage.
• Good Knowledge in testing and programming of numerical protection relays
• Must be technically sound to face Customer directly.
• Good communication skills.
• Multitasking & should be able to work & perform under time pressure
• Very good technical know-how on HVDC & FACTS technologies.
• Clear understanding of entire Offer Testing & Commissioning process of HVDC & FACTS Substation.
• A very good Team Player with high commitment/willingness to go beyond extra mile.
• Good knowledge of Cyber Security, MS Word, MS Excel & Power Points and working knowledge of MS office tools like MS Projects, Power BI etc. added advantage.
• Extraordinary Intercultural sensitivity and ability to work in a multi-national and multi-cultural team.
• Excellent written & verbal communication, presentation & negotiation skills with foreign language expertise will be an added advantage.