Hub Operations Manager

Role & responsibilities

• Handling Audit & disbursement of Loans and docket management.
• Disbursement (File management) - Ensure file is complete before disbursal.
• Ensure disbursal checks and timely dispatch of files for archiving.
• Managing a team of Operations Executives
• Operations Management - Ensure that all credit and operations processes are adhered to in a branch.
• Documentation - Ensure pre & post approval documentation is accurate.
• Tracking, completion and updating of collected PDD documents.
• Vendor Management.
• Ensure indent follow of standard operating procedures for all operational functions. Timely resolve File hold /Recon / Re-payment issues.

Preferred candidate profile

• Responsible for smooth flow of process relating to business.
• Set up audit framework. Carry out audits and get closure on items
• Staffing and grooming, team building, motivation, satisfaction and Cost analysis. Basic Analytics and MIS reporting.