Housekeeping Manager

Responsibilities:

Staff Hiring & Training

Responsible for hiring, onboarding, and training housekeeping staff to ensure service standards and operational efficiency are maintained.

Scheduling & Workforce Planning

Develop staff schedules and duty rosters to ensure adequate coverage across shifts and smooth day-to-day housekeeping operations.

Inventory & Supplies Management

Purchase cleaning supplies and equipment, monitor stock levels, and ensure timely availability of required materials.

Guest Coordination & Service Support

Work closely with hotel guests who have specific housekeeping needs, ensuring personalized service and high guest satisfaction.

Interdepartmental Coordination

Coordinate housekeeping requirements with other hotel department managers to ensure seamless operations and effective communication.

Operational Support & Hands-On Assistance

Perform cleaning and maintenance tasks when required, especially during staff shortages or unplanned absences, to ensure uninterrupted service delivery.