SE

Housekeeping Associate

Seven Consultancy
Vadodara3-7 LPA Posted 12 Dec 2025
FULL TIME
Staff Management
Product Knowledge
Telephone etiquette
Hotel Reservation Management

Job Description

  • Check the reservation book for reservations for the next meal period.
  • Notify the supervisor of any parties of more than six.
  • Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
  • See that the reservation signs are placed on the tables.
  • Inquire with the kitchen what the daily specials are for the shift.
  • Always answer the phone politely using a friendly tone and being informative.
  • The telephone must be answered on a maximum of three rings.
  • If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
  • You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.
  • Read the Area Information Magazine to know the area and what is going on.
  • Ask the day and date required.
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