SESeven Consultancy
Housekeeping Associate
Vadodara ₹3-7 LPA Posted 12 Dec 2025
FULL TIME
Staff Management
Product Knowledge
Telephone etiquette
Hotel Reservation Management
Job Description
- Check the reservation book for reservations for the next meal period.
- Notify the supervisor of any parties of more than six.
- Distribute reservations among all servers equally, informing them of all information necessary. Example, Birthdays, anniversaries, bill not to be taken to the table or any other unusual requests.
- See that the reservation signs are placed on the tables.
- Inquire with the kitchen what the daily specials are for the shift.
- Always answer the phone politely using a friendly tone and being informative.
- The telephone must be answered on a maximum of three rings.
- If a customer has any questions, it is your responsibility to answer them accurately. Therefore, know your product and price list.
- You must have complete knowledge of all food and beverage menus: The ingredients; the preparation; how items are served and with what; know your prices; know the daily specials.
- Read the Area Information Magazine to know the area and what is going on.
- Ask the day and date required.