IZIzee Manpower
HOT Hiring! International BPO Customer Support
Bangalore ₹4-7 LPA Posted 23 Sept 2025
FULL TIME
Customer Support
Verbal Communication
Problem-solving
International Voice Process
Job Description
- Handle international customer queries through voice support with a focus on first-call resolution
- Deliver high-quality service while meeting productivity and quality benchmarks
- Communicate effectively with customers in a clear and professional manner
- Work as part of a dynamic team in a US rotational shift environment
- Ensure timely follow-up on customer interactions and maintain accurate case documentation
- Adhere to company policies, security protocols, and compliance standards
- Participate in ongoing training and upskilling programs to enhance service delivery
- Demonstrate a problem-solving mindset and take ownership of customer issues until resolution