Hiring | Network Infrastructures | Global MNC |

Roles & Responsibilities:

- Expected to be an SME, collaborate and manage the team to perform.

- Responsible for team decisions.

- Engage with multiple teams and contribute on key decisions.

- Provide solutions to problems for their immediate team and across multiple teams.

- Manage and prioritize support tickets to ensure timely resolution.

- Conduct thorough analysis of client issues and provide accurate and efficient resolutions.

- Communicate effectively with clients to understand their needs and provide appropriate solutions.

- Maintain a deep understanding of the product and its functionalities.

- Stay updated with the latest industry trends and advancements.

- Assist in the development and implementation of new features and enhancements.

- Collaborate with cross-functional teams to address complex technical issues.

- Conduct training sessions for clients to enhance their understanding of the product.

- Ensure compliance with established processes and procedures.

- Identify areas for improvement and propose innovative solutions.

- Stay updated with the latest technologies and tools relevant to the role.

Professional & Technical Skills:

- Must To Have Skills: Proficiency in Network Infrastructures.

- Strong understanding of network protocols and technologies.

- Experience in troubleshooting network issues and providing effective solutions.

- Knowledge of network security principles and best practices.

- Familiarity with network monitoring and management tools.

- Good To Have Skills: Experience with cloud technologies.

- Experience in scripting languages such as Python or Power Shell.

- Knowledge of virtualization technologies such as V Mware or Hyper-V.