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Hiring For Technical Sales Executive

Sharda Consultancy Services
Gurgaon4-5 LPA Posted 25 Sept 2025
FULL TIME
Printer Support
Us Process
Tech Sales
Voice Process
Technical Troubleshooting

Job Description

Process – Mixed Tech Sales:

  • Handle inbound and outbound sales calls related to technical issues such as printer support, antivirus, pop-up alerts, and other system-related concerns.

Sales & Troubleshooting:

  • Understand customer technical problems, offer quick diagnosis, and pitch suitable solutions and services (e.g., software support, subscription plans).

High-Intent Calls:

  • Manage mixed calls including pop-ups, antivirus alerts, and printer errors. Convert these into successful paid support sales.

Customer Handling:

  • Communicate clearly and confidently with US-based customers. Guide them through the solution process and close sales efficiently.

Shift & Schedule:

  • Night shift role (US hours) with a stable 5-day work week.

Candidate Requirements:

  • Experience: Prior experience in US technical sales or support (preferred)
  • Technical Knowledge: Basic understanding of printer issues, antivirus software, malware, and system alerts
  • Communication: Excellent English communication and persuasive skills
  • Shift: Night shift
  • Schedule: 5 days working
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