SHSharda Consultancy Services
Hiring For Technical Sales Executive
Gurgaon ₹4-5 LPA Posted 25 Sept 2025
FULL TIME
Printer Support
Us Process
Tech Sales
Voice Process
Technical Troubleshooting
Job Description
Process – Mixed Tech Sales:
- Handle inbound and outbound sales calls related to technical issues such as printer support, antivirus, pop-up alerts, and other system-related concerns.
Sales & Troubleshooting:
- Understand customer technical problems, offer quick diagnosis, and pitch suitable solutions and services (e.g., software support, subscription plans).
High-Intent Calls:
- Manage mixed calls including pop-ups, antivirus alerts, and printer errors. Convert these into successful paid support sales.
Customer Handling:
- Communicate clearly and confidently with US-based customers. Guide them through the solution process and close sales efficiently.
Shift & Schedule:
- Night shift role (US hours) with a stable 5-day work week.
Candidate Requirements:
- Experience: Prior experience in US technical sales or support (preferred)
- Technical Knowledge: Basic understanding of printer issues, antivirus software, malware, and system alerts
- Communication: Excellent English communication and persuasive skills
- Shift: Night shift
- Schedule: 5 days working