Hiring For Nepali And Bengali Content Moderator

Job Summary

We are seeking experienced Content Moderators proficient in Nepali or Bengali to ensure a safe and trustworthy platform experience by reviewing and moderating user-generated content. The ideal candidate will have a strong command of the language, cultural awareness, and prior exposure to moderation, customer support, or content review roles.

Key Responsibilities

• Review, monitor, and moderate content (text, images, video, audio) in Nepali or Bengali according to platform policies and community guidelines.
• Identify and escalate content that violates safety, legal, or ethical standards.
• Ensure decisions are consistent and in line with team standards and workflows.
• Collaborate with cross-functional teams to address edge cases or sensitive content.
• Stay informed about cultural trends, language-specific nuances, and evolving community risks.
• Maintain accuracy, productivity, and adherence to SLAs and quality standards.

Eligibility Criteria

• 1 to 5 years of experience in content moderation, customer service, BPO, or trust & safety roles.
• Fluency in Nepali or Bengali – both written and spoken.
• Good understanding of cultural context, local slang, and sensitivities of the target language.
• Graduate or Undergraduate (any stream).
• Ability to work in rotational shifts and rotational week-offs.
• Strong attention to detail, emotional resilience, and decision-making ability in high-pressure situations.