Hiring for MSD CRM Developer

Job Summary

We are looking for an experienced MS Dynamics 365 CRM Developer with strong expertise in the Customer Service module (mandatory) and hands-on experience in designing and delivering end-to-end Power Platform solutions. The ideal candidate should be capable of working on enterprise-level CRM implementations, integrations, and solution architecture.

Key Responsibilities

• Design, develop, deploy, customize, and integrate Microsoft Dynamics 365 CRM (Cloud) applications
• Work extensively on Dynamics 365 CE – Customer Service module (mandatory)
• Develop and configure:
• Plugins
• Workflows
• Business Process Flows (BPF)
• Business Rules
• Actions
• Custom Workflow Assemblies
• Design and build end-to-end Power Platform solutions using:
• Power Apps
• Power Automate
• Dataverse
• Power Pages / Portals
• PCF Controls
• Develop server-side logic using .NET (C#)
• Implement client-side scripting using JavaScript
• Integrate CRM with external systems using web services and APIs
• Support and guide developers on complex technical tasks when required
• Translate business requirements into scalable technical solutions
• Contribute to reusable architecture patterns and best practices
• Collaborate with architecture and technical teams to ensure solution consistency

Required Skills

• 4+ years of hands-on experience in MS Dynamics 365 CE / CRM
• Mandatory experience in Customer Service module
• Strong expertise in Power Platform development
• Experience with CRM integrations using web services
• Proficiency in .NET and JavaScript
• Strong understanding of solution design and CRM architecture
• Excellent communication skills (client-facing and internal collaboration)