IZIzee Manpower
Hiring For captive banking process- level 2 Call fathima
Bangalore ₹4-7 LPA Posted 23 Sept 2025
FULL TIME
Problem Solving
Customer Service
Job Description
- Handle inbound voice calls related to captive banking customer queries and issues.
- Provide excellent customer service with a focus on quick resolution and customer satisfaction.
- Assist customers with banking products, services, and process-related questions.
- Maintain accurate records of customer interactions and transactions.
- Follow company guidelines and compliance requirements during customer interactions.
- Work collaboratively with team members and escalate issues as necessary.