Hiring AR Caller, Prior Auth

Roles & Responsibilities (AR Caller):

• Follow up with insurance companies for claim status
• Handle denials and take corrective actions
• Work on re-submissions and appeals when required
• Maintain documentation and call logs as per process guidelines
• Meet daily targets for productivity and call quality

Roles & Responsibilities (Prior Authorization):

• Initiate and follow up on prior authorization requests with payers
• Coordinate with providers, patients, and insurance representatives
• Ensure timely submission of requests and track status updates
• Verify eligibility and benefits for procedures/services
• Maintain accurate records of authorization approvals and denials