Health Saving Office

Key Responsibilities

• One Health Member Plan (OHMP) Awareness & Sales:
• Proactively engage patients at the clinic to promote OHMP, emphasizing savings and benefits.
• Convert walk-in and follow-up patients into OHMP members through consistent counseling and support.
• Meet monthly OHMP sales targets and maintain accurate conversion records.
• Follow up with interested patients to drive enrollment closure.
• Male candidates preferred for this role.
• Athithi Desk Management (Clinic-to-Hospital Facilitation):
• Operate the Athithi Desk within the clinic as the central point for patients requiring hospital-based services.
• Guide and coordinate referrals to the hospital, ensuring appropriate specialist mapping and smooth patient handover.
• Collaborate with hospital teams for timely appointments and and feedback.
• Support in achieving clinic-level referral revenue targets.
• Event Execution & Community Engagement:
• Participate in and support health camps, community events, and wellness programs organized by the clinic or hospital.
• Represent OHMP at events, drive awareness, and enroll interested participants.
• Track event-wise engagement and report outcomes.
• Kiosk Management for OHMP:
• Set up and manage the OHMP kiosk within the clinic, ensuring visibility and accessibility.
• Address patient queries, assist in enrollment, and maintain kiosk materials and records.
• Generate daily/weekly reports on kiosk activity and conversions.

Qualifications & Skills

• Education: Graduation in any stream. Preference for candidates with experience in healthcare, customer service, or sales.
• Experience: 0 to 2 years of experience in a facilitation, sales, or patient engagement role.
• Communication: Strong interpersonal and communication skills (English and local language).
• Technical Proficiency: Proficiency in using basic digital tools and maintaining records.

Preferred Attributes

• Prior experience in clinic/hospital environments.
• A patient-centric approach with the ability to build rapport and simplify healthcare offerings.
• Self-driven, target-oriented, and detail-focused.
• Comfortable working collaboratively with clinical and non-clinical teams