Hardware Operations Analyst

Dear Candidate,

Greetings from HighPoints Technologies!!

We have openings for one of our MNC.Please refer the below Job description.

Functional Group M&D Operations

Job Responsibilities

·        Perform transactions, maintain accurate system data, analysing and creating operational reports, and data entry and system transactions using Oracle applications and provide daily status and reports to management.

·        Identify areas for process improvement, cost savings, and collaborate with associates to improve efficiency, productivity, and processes.

·        Analyst for monitoring and processing of daily hardware requests with accuracy in a timely manner.

·        Ship hardware to end user or destination, in compliance with Oracle Policies and Procedures. LSP Procedures, Systems and Transportation Networks essential.

·        Work involves some problem solving with assistance and guidance in understanding and applying company policies and procedures.

·        Perform hardware setup and installation, deliver hardware to internal network sites, and participate in projects as dictated by the business need. 

·        Communicate to management team regularly operational status and provide insights on performance trends as well as recommendations on how to exceed plan and accelerate productivity and growth.

·        Organize inventory and handle variety of daily operations inquiries and issues. Assist team with hardware devices configurations for laptops, network equipment, tokens, etc.,

·        Review and update procedures to ensure accuracy to meet business requirements. Keep lab & associated work areas clean, safe and follow all safety guidelines, and consistently demonstrates and incorporates principals of safety for self and others into daily activities.

·        Troubleshoot basic issues independently and report issues to management. May travel to assist network hardware installation or removals.

Additional Requirements:

·        Responsible for shipping, receiving, storing, and distributing Computer Hardware, Peripherals and related and equipment. Includes material planning and scheduling.

·        Meets with suppliers to ensure highest quality Hardware deliveries within established lead times.

·        BA/BS degree, typically graduate or equivalent with 2 years' experience.

·        Knowledge of desktop support / PC repair and hardware configuration a plus.

·        Knowledge of Logistics and Hardware Distribution methodologies.

·        Knowledge of Microsoft Office.

·        Good computer and technical skills; quick to learn new tools applicable to the role.

·        Excellent communication and interpersonal skills.

·        Willingness to work in a dynamic, fast-paced environment.

·        Strong customer services skills with the ability to maintain professionalism under pressure.

·        Exhibits strong organizational skills, attention to detail and follow-through. Ability to multitask in a dynamic environment.

·        Analytical skills and ability to meet deadlines.

·        Ability to lift, carry, push, or pull up to 50 lbs and perform other duties as assigned.

Job type: Contract on possible extensions

Location: Bangalore