Guest Relation & Front Office Executive

We are looking for a highly skilled and experienced Guest Relation & Front Office Executive to join our team at Seven Consultancy. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and provide top-notch customer service.

Roles and Responsibilities:

• Manage front office operations, including handling phone calls, emails, and walk-in visitors.
• Provide exceptional customer service by responding promptly to guest inquiries and resolving issues professionally.
• Coordinate with other departments to ensure seamless execution of events and services.
• Maintain accurate records of guest interactions, transactions, and feedback.
• Develop and implement effective strategies to enhance guest satisfaction and loyalty.
• Collaborate with the management team to achieve business objectives and improve overall performance.