Google Ads Digital Marketing

Key Deliverables:

• Provide blended voice/chat support for Google Ads campaigns
• Resolve advertiser issues related to search/display/video ads
• Ensure adherence to Google Ads policy and ad quality standards
• Deliver high CSAT through timely and effective customer support

Role Responsibilities:

• Support digital advertisers via inbound/outbound communication
• Guide on ad setup, performance optimization, and campaign goals
• Collaborate with internal teams for complex issue resolution
• Maintain accurate logs and comply with process SLAs