GM-Commercial -Freight Forwarding Company

Key Responsibilities:

Strategy & Business Growth:

• Develop and implement commercial strategies to achieve revenue and margin targets.
• Identify new business opportunities in freight forwarding, logistics, and supply chain solutions.
• Expand the company's presence in international and domestic freight markets (Air, Ocean, and Land).
• Establish strategic alliances with global agents, carriers, and service providers.

Sales & Customer Management:

• Lead and mentor the sales and business development teams across regions.
• Oversee pricing strategies, key account management, and high-value client negotiations.
• Ensure timely resolution of customer issues and service escalations.

Commercial Operations:

• Review and approve commercial contracts, rate quotes, and RFP responses.
• Monitor and control operating costs to improve margins and efficiency.
• Work closely with operations, finance, and legal teams to ensure contract and SLA compliance.
• Implement digital and process automation initiatives for efficiency and scalability.

Reporting & Analysis:

• Monitor key performance indicators (KPIs), market trends, and competitor activity.
• Report to top management on commercial performance, forecasts, and risk areas.
• Lead commercial budgeting, planning, and financial reviews.

Required Skills and Qualifications:

• Bachelor's degree in Business, Logistics, Supply Chain, or related field; MBA preferred.
• 10–20 years of experience in the freight forwarding, logistics, or shipping industry, with at least 5 years in a senior commercial leadership role.
• Deep understanding of international freight (air & ocean) and domestic transport operations.
• Proven track record in sales leadership, pricing strategies, and P&L management.
• Strong industry network and understanding of carrier partnerships and customs processes.