Global Mobility Specialist

Position Overview

Boeing India is actively looking for a Global Mobility Specialist to join their team at the BIETC Campus in the Hi-Tech Defense and Aerospace Park in

Bangalore, India, to provide an outstanding experience for employees participating in relocation and assignment services.

This role is crucial in ensuring high-quality experience for both end-users and business partners. As a subject matter expert, the specialist will manage mobility program content, administration, and policy implementation across diverse contexts, including both in-country and international assignment and relocations.

The Global Mobility Specialist will manage the entire service delivery process at a regional level, collaborating with HR teams, process partners, and service suppliers to enhance the employee experience. The specialist will also develop solutions for escalated issues and educate stakeholders on global mobility processes. Additionally, they will build key relationships, ensure compliance for regionally assigned employees, and track metrics related to assignment and relocation status and service quality.

We are looking for a global mobility professional who can work closely with business and HR teams, as well as collaborate with global stakeholders on both inbound and outbound assignments. Please be aware that this position does not involve assisting with immigration applications, planning, guidance, or compliance activities, as these responsibilities are managed by a separate function that this role will coordinate with.

Leading project activities to support initiatives aimed at improving assignment experience is also a key aspect of this role.

Position Responsibilities:

• Deliver exceptional customer service to end-users and business partners, ensuring adherence to company policies, as well as domestic and international laws and regulations
• Analyze, interpret, and provide recommendations on relocation policies, procedures, and practices, including compliance aspects such as mobility tax, international payroll, and immigration practices
• Create and maintain program materials that facilitate understanding of mobility requirements and enhance employee experience with Global Mobility services
• Leverage program data and metrics to analyze trends, resolve issues, and ensure high service satisfaction for employees and business partners
• Cultivate high-touch relationships with employees and managers, offering guidance and support throughout the relocation and assignment lifecycle
• Collaborate with HR workgroups, process partners, and service suppliers to achieve relocation and assignment objectives, including coordinating detailed business consultations regarding these processes
• Monitor regional metrics related to assignment and relocation status, service quality, and overall employee experience
• Lead both global and regional projects assigned
• Engage in mobility-related surveys and analyze results to identify opportunities for process improvements
• Oversee the overall management of the assignee and relocating employee experience, ensuring compliance and service excellence
• Analyze unique and complex business situations to develop compliant solutions and advocate for organizational business cases
• Stay informed about market trends to anticipate mobility needs and ensure a high-quality expatriate experience.
• This position is expected to be 100% onsite.
• Employer will not sponsor applicants for employment visa status.

Basic Qualifications (Required Skills/Experience)

• Strong verbal and written communication skills in English.
• Significant experience in Global Mobility, either in an in-house role or with a relocation management provider.
• In-depth knowledge of international and expatriate payroll practices, mobility tax, and related methodologies, including vendor oversight, group move management, and policy or process (re)design.
• Proven ability to establish effective partnerships with internal and external stakeholders.
• Ability to manage regional and project responsibilities with minimal support, and across global geographies.

Preferred Qualifications (Desired Skills/Experience)

• Advanced degree in Human Resources, Business Administration, or a related field.
• Certification in Global Mobility or related professional designations (e.g., GMS, CRP).
• Experience with project management methodologies and tools.
• Proven track record of leading process improvement initiatives within Global Mobility.
• Experience in conducting training sessions or workshops for stakeholders on mobility processes.
• Ability to navigate complex organizational structures and influence decision-making.

Typical Education & Experience:

• Typically, 12-16 years related work experience or relevant military experience. Advanced degree (eg. bachelor, master, etc) preferred but not required.

Relocation:

• This position does not offer relocation support.
• Relocation assistance is not a negotiable benefit for this position.

Export Control:

•  This is not an Export Control position.

Visa Sponsorship

• Employer will not sponsor applicants for employment visa status.