SE

General Manager

Seven Consultancy
Gurgaon6-21 LPA Posted 10 Dec 2025
FULL TIME
customer experience management
Leadership
Team Management
Process Optimization
Operations Management

Job Description

We are seeking a dynamic and experienced General Manager with a strong background in luxury fitness clubs or hospitality. The ideal candidate will be responsible for overseeing daily operations, driving sales, managing teams, and ensuring a high-quality experience for clients. This role requires strong leadership, process orientation, and accountability.

Key Responsibilities:

  • Oversee day-to-day operations of the fitness club or hospitality facility.
  • Drive revenue growth and business performance through strategic planning and execution.
  • Manage, mentor, and lead a high-performing team across various functions.
  • Ensure operational processes are streamlined, efficient, and aligned with standards.
  • Maintain high standards of customer service and client experience.
  • Monitor budgets, expenses, and financial performance to ensure profitability.
  • Implement best practices in operations, sales, and team management.

Required Qualifications:

  • 6–10 years of experience in luxury fitness clubs or hospitality, preferably in operations, sales, or team management roles.
  • Strong leadership and people management skills.
  • Process-driven approach with excellent organizational abilities.
  • Polished communication and interpersonal skills.
  • High accountability and ability to drive results in a dynamic environment.

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