SESeven Consultancy
General Manager
Gurgaon ₹6-21 LPA Posted 10 Dec 2025
FULL TIME
customer experience management
Leadership
Team Management
Process Optimization
Operations Management
Job Description
We are seeking a dynamic and experienced General Manager with a strong background in luxury fitness clubs or hospitality. The ideal candidate will be responsible for overseeing daily operations, driving sales, managing teams, and ensuring a high-quality experience for clients. This role requires strong leadership, process orientation, and accountability.
Key Responsibilities:
- Oversee day-to-day operations of the fitness club or hospitality facility.
- Drive revenue growth and business performance through strategic planning and execution.
- Manage, mentor, and lead a high-performing team across various functions.
- Ensure operational processes are streamlined, efficient, and aligned with standards.
- Maintain high standards of customer service and client experience.
- Monitor budgets, expenses, and financial performance to ensure profitability.
- Implement best practices in operations, sales, and team management.
Required Qualifications:
- 6–10 years of experience in luxury fitness clubs or hospitality, preferably in operations, sales, or team management roles.
- Strong leadership and people management skills.
- Process-driven approach with excellent organizational abilities.
- Polished communication and interpersonal skills.
- High accountability and ability to drive results in a dynamic environment.