Front Office, Receptionist

Roles and Responsibilities :

• Welcoming visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Answering Incoming calls and directing them respective individual.
• Handling telephone inquires and sorting and sending emails.
• Keeps patient appointments on schedule by notifying provider of patient s arrival.
• Reviewing service delivery compared to schedule; reminding provider of service delays.
• Ensures availability of treatment information by filing and retrieving patient records.
• Maintains patient accounts by obtaining, recording, and updating personal and financial information.
• Reporting day to day activities to the management.

Key Skills

• Good at communication, Ms-Office knowledge, Multitasking, Customer service