Front office Manager

Key Responsibilities:

• Guest Hospitality: Greet and welcome guests promptly as they arrive and guide them to the appropriate person or department.
• Call Management: Answer, screen, and forward incoming phone calls efficiently and professionally.
• Reception Maintenance: Ensure the reception area is clean, tidy, and fully stocked with stationery, forms, brochures, and other materials.
• Information Support: Provide clear and accurate information to visitors in person, over the phone, and via email.
• Mail Handling: Receive, sort, and distribute daily mail, courier packages, and other deliveries.
• Office Security: Maintain security by following access-control procedures, monitoring the logbook, and issuing visitor badges.
• Inventory Management: Order front office supplies and maintain updated inventory records.
• Scheduling Support: Update calendars, schedule meetings, and assist internal teams with appointment coordination.
• Travel Coordination: Arrange travel and accommodation bookings and prepare necessary vouchers.
• Record Maintenance: Keep updated records of office expenses and maintain cost-related documentation.
• Administrative Support: Perform clerical tasks such as filing, photocopying, transcribing, scanning, and faxing when required.