Front Office Executive Cum CRM

Roles and Responsibility

• Manage the front office and ensure a welcoming atmosphere for visitors and clients.
• Handle incoming calls, emails, and walk-ins professionally and courteously.
• Provide exceptional customer service by resolving queries and concerns promptly.
• Maintain accurate records of client interactions using CRM software.
• Coordinate with internal teams to ensure seamless service delivery.
• Develop and implement effective communication strategies to enhance customer engagement.