Front Office & Billing Executive

 Receive customers and their attendants in a welcoming manner, and answer telephone calls.

• Answering all queries by customers/attendants politely.

•Listen to the customer/attendant carefully and guide the patient in the right way.

• Taking complete details while doing the New Registrations like Permanent address, phone numbers, fax numbers, etc.,

• Guide the customers to get the investigations done properly.

• Maintain cordial relations with the customers.

• Maintain all relevant records i.e., logbook, appointment diaries, etc., properly.

• Maintain confidentiality of customers.

• Preparing MIS report and summary.

• Work with the medical staff to develop, implement and carry out improvement programs.

• Act proactively in the quality improvement program.

• Perform other duties as assigned by relevant authorities.