Front Desk Executive And Receptionist

• Manage front desk operations, ensuring a smooth flow of communication between departments.
• Coordinate with housekeeping staff to ensure cleanliness and maintenance of hotel facilities.
• Provide exceptional customer service by responding to phone calls, emails, and in-person inquiries.
• Maintain accurate records of guest interactions, transactions, and correspondence.
• Handle guest check-in/check-out processes, resolve any issues or concerns promptly.

Desired Candidate Profile

• 3-5 years of experience in hospitality industry (front office management).
• Strong knowledge of facility services, soft services, pantry/cafeteria management.
• Excellent floor management skills; ability to prioritize tasks effectively.
• Proficiency in guest house management systems; familiarity with stationery supplies.