STStripe
Fraud Quality Associate
Bangalore ₹3-7 LPA Posted 24 Jun 2025
FULL TIME
fintech
Sql
Reporting
Risk Analysis
Quality Assurance
Job Description
- Conduct quality evaluations of Risk [Fraud Operations] review cases
- Oversee and refine Quality evaluation plans in accordance with applicable policies and procedures for Risk program at Stripe
- Be responsible for drafting and circulating detailed monthly QA reports outlining the QA scores and trends observed, clearly articulating any issues noted and remedial actions to be taken
- Work cross-functionally with senior Risk stakeholders to formulate remediation action items and ensure timely compliance with the associated action plans
- Draft regular reports for management, highlighting the results and recommendations for mitigations
- Maintain clear and organized documentation in relation to how Risk program [Fraud Ops] quality assurance is structured, including sampling logic and coverage of the QA oversight
- Maintain a critical eye on the effectiveness of the Fraud Operations team, and drive experiments on and improvements to the quality oversight program in order to increase confidence in the Quality evaluations
- Who you are
- Were looking for someone who meets the minimum requirements to be considered for the role
- If you meet these requirements, you are encouraged to apply
- The preferred qualifications are a bonus, not a requirement, Minimum Requirements
- Minimum 4 years of experience across quality assurance and/or controls testing within a Risk environment
- Quality metrics development experience
- Ability to manage multiple projects simultaneously with minimal supervision
- Excellent analytical and communication skills
- Experience working in a fast-moving operational environment and navigating ambiguity
- Preferred Qualifications
- Knowledge in payments and the fintech industry
- Familiarity with SQL and ability to use template or premade SQL queries as part of investigations