Fraud Analyst - Non voice process

Key Responsibilities:

• Perform end-to-end fraud and financial crime investigations on suspicious international transactions and accounts.
• Monitor transactions to detect fraud, money laundering, account takeover, and payment abuse.
• Review alerts generated for card fraud, wire transfers, digital payments, and account activity.
• Conduct in-depth analysis of customer profiles, transaction behavior, and risk indicators.
• Investigate potential AML, fraud, and other financial crime risks; escalate, restrict, or close accounts as needed.
• Ensure adherence to international regulatory requirements and internal financial crime prevention policies.
• Maintain accurate case documentation and provide clear investigation summaries.
• Meet quality, accuracy, and SLA targets in a high-volume environment.
• Collaborate with internal stakeholders to resolve cases efficiently and mitigate risk.