Executive.Customer Care.Aster Whitefield Bengaluru

Aster Medcity is looking for Executive.Customer Care.Aster Whitefield Bengaluru to join our dynamic team and embark on a rewarding career journey.

• Responding to customer inquiries
• Resolving customer complaints and issues in a timely manner
• Providing information about products and services
• Managing customer accounts and updating customer information
• Following up with customers to ensure satisfaction
• Providing excellent customer service and maintaining a positive attitude
• Collaborating with other departments to ensure customer satisfaction
• Documenting customer interactions and transactions
• Excellent communication skills, both written and verbal

Role: Customer Retention - Voice / Blended

Industry Type: Medical Services / Hospital

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

PG: Any Postgraduate