Executive / Senior Executive, Service Delivery

Key Deliverables:

• Manage crew documentation, licenses, and medical records
• Coordinate with manning offices and ship staff
• Track visa and flag-state requirements
• Control costs related to crew wages and travel

Role Responsibilities:

• Liaise with stakeholders on urgent crew matters
• Monitor license applications and renewals
• Assist in repatriation and hotel bookings
• Support CBAs, agent databases, and vessel communication