Executive / Senior Executive

Key Deliverables:

• Coordinate and support welfare, medical, and insurance services for seafarers and families
• Plan and execute seafarer engagement events, webinars, CSR, and wellness programs
• Prepare monthly debriefing reports, update insurance policies, and manage long-service awards
• Serve as concierge and crisis support point of contact for seafarers and their dependents

Role Responsibilities:

• Maintain positive relationships with seafarers and act as a support liaison during emergencies
• Engage families virtually and in-person; manage seafarer community campaigns and recognition
• Support documentation and data maintenance for onboard incidents, medical unfit cases, and feedback loops
• Collaborate with vendors, event teams, and wellness trainers to enhance crew morale and mental wellbeing