Executive sales & service

Key Responsibilities:

• Customer Service and Sales: Serve customers by understanding their needs, selling products, and ensuring high levels of satisfaction.
• Account Management: Manage existing accounts, obtain orders, and establish new accounts by planning and organizing daily work schedules to visit existing and potential sales outlets.
• Sales Strategy: Focus sales efforts by analyzing existing and potential dealer volumes to maximize business opportunities.
• Reporting: Keep management informed by submitting activity and results reports, including daily call reports, weekly work plans, and monthly/annual territory analyses.
• Market Intelligence: Monitor competition by gathering information on pricing, products, new product launches, delivery schedules, and merchandising techniques.
• Complaint Resolution: Resolve customer complaints by investigating issues, developing solutions, preparing reports, and making recommendations to management.
• Professional Development: Maintain professional and technical knowledge by establishing personal networks and staying updated on industry trends.
• Record Keeping: Maintain accurate historical records of area and customer sales for reference and analysis.