Executive Logistics Specialist

• Perform monthly B2C/D2C invoice checks and validations to ensure accurate logistics cost reporting.

• Monitor and recover shipments In Transit and RTO (Return to Origin) for timely clearance and issue resolution.

• Track RTO shipments (undelivered, damaged, or short) and collaborate with warehouse teams to resolve discrepancies.

• Oversee COD remittance and resolve payment‑related queries promptly.

• Prepare and report D2C logistics costs and B2C invoice‑wise logistics costs for accurate reporting.

• Monitor weekly RTO damage and short delivery alignments, ensuring proper quality control and damage reporting.

• Ensure timely communication with the finance team to facilitate smooth invoice bookings.

• Manage shipment‑level disputes with external carriers across platforms (In Transit, RTO Damage, Short, Not Received).

• Perform pre‑billing validation and ensure accurate billing by carriers.

• Conduct weekly follow‑ups via email and calls to resolve disputes and consolidate closures with logistics carriers.

• Calculate and track logistics cost projections to support cost‑control initiatives.

• Track dark store replenishment and last‑mile costs, ensuring budget adherence and validation.