Purchase Order Management

Ensure accurate and timely creation, modification, acceptance, closure, and monitoring of POs in compliance with policies and procedures
Review incoming requisitions for accuracy and completeness, referring or redistributing when needed
Handle invoice resolution to enable smooth supplier payments
Liaise with category teams to ensure sourcing instructions are followed and category guidance is up to date
Engage with cross-functional collaborators (requestors, sourcing specialists, engineers, material coordinators, etc.) to finalize procurement decisions
Issue RFQs when required to secure price and delivery details
Serve as the single point of contact between the Business Procurement Team and the Global Business Services (GBS) Team
Perform PO quality checks and ensure maintenance, approval, and timely updates
Investigate and resolve PO-related issues including delivery, quality, or invoice discrepancies

Process & Performance Management

Monitor and manage the end-to-end transactional pipeline for workload prioritization
Handle and coordinate PO changes and ensure timely resolution of discrepancies
Provide Order Management support and guidance across GBS and business partners
Proactively contribute to continuous improvement projects and efficiency enhancements
Provide analysis, recommendations, and performance reporting

Team & Stakeholder Engagement

Inspire and coach team members while maintaining an inclusive and collaborative work culture
Liaise with global stakeholders in various time zones, ensuring seamless communication
Deliver a high level of stakeholder satisfaction and maintain strong vendor relationships
Support team members in resolving escalated issues and ensure delivery of outcomes

Operational Excellence

Support audit requirements and risk mitigation initiatives
Ensure alignment with BP procurement policy, country-specific regulations, and business asset guidelines
Participate in change management, system enhancements, and process digitization

Expectations

Handle day-to-day procurement operations and provide support to the team
Ensure high-quality PO creation with attention to detail and risk mitigation
Lead teams managing vendors across regions and systems
Foster strong communication and influencing skills across all organizational levels
Work in US shift hours (04:00 PM to 01:00 AM IST)

Qualifications and Experience

Bachelor's degree or equivalent in Management, Business, Engineering, Finance, or Accounting
8–10 years of procurement experience in client-focused or global service delivery roles
Certification in CPSM, CIPS, or CPM is an advantage
Strong knowledge of procurement, accounts payable practices, and general accounting
Experience with SAP, SRM, Ariba, and Salesforce platforms
Advanced Excel skills and ERP system experience
Proven cross-cultural and international work exposure
Excellent English communication skills

Execution Lead - Order Management