The Event Operations Manager executes events while ensuring that all logistics requirements are carried out
according to the event plans. He/She manages the event plans and works closely with other departments to
ensure that all operational requirements of the events are fulfilled.
He/She is detailed and resourceful, and possesses excellent problem-solving skills. He/She is able to react
quickly to deviations in the event plans.
He/She works in a flexible workweek, including weekends, evenings, and public holidays, and is comfortable
working in both indoor and outdoor environments, depending on the nature of the events.

Tasks

Collaborate with event organisers to manage event delivery.
Develop final accommodation plans for participants.
Develop final event logistics plans to support project plans.
Develop final immigration processes and protocols for participants.
Develop final registration processes and protocols for events.
Develop final transportation and parking plans for events.
Ensure events follow local security, Workplace Safety and Health regulations.
Lead negotiation with vendors to secure service contracts within event budget.
Manage adjustments to event programmes to counter environmental issues and threats.
Manage crowd control and evacuation plans with stakeholders such as venue operation department and security
agencies.
Manage escalated on-site issues.
Manage execution of event logistics plans to support project plans.
Manage participants registrations to ensure timely and accurate registrations.
Manage security threats during events.
Manage takeover and handover of venues.
Resolve escalated participants enquiries regarding the events.
Review incident summary reports to determine areas of improvement for event safety and security.
Review vendors based on quotations obtained for provision of goods and services.
Review vendors project deliverables to ensure quality standards.
Supervise volunteers deployment at the events.

Event operation manager