Enterprise Enrollment Executive

Senior Executive, Enrolment and Onboarding, focused on managing the end-to-end process for group insurance schemes. You will coordinate with corporate HR teams, handle data processing, and ensure timely and accurate enrolment and endorsements. The position requires strong organizational skills and the ability to work with a high volume of data.

Core Responsibilities

• Onboarding & Enrolment: You will coordinate the complete onboarding and enrolment of employees for group insurance. This includes collecting and verifying data from corporate HR teams and accurately entering it into both the insurer's and internal systems.
• Policy Management: You will manage mid-term additions, deletions, and endorsement requests, ensuring all records are up to date and accurate.
• Client Communication: A key part of the role is to conduct awareness sessions or webinars for employees to educate them on their insurance benefits and claim processes. You will also troubleshoot queries and coordinate with insurance partners to resolve issues.
• Data & Reporting: You are responsible for maintaining detailed records of all enrolments, timelines, and discrepancies. You'll use your proficiency in MS Excel and other tools to manage and process data.
• Collaboration: You will work closely with customer success, sales, and tech teams to identify areas for process improvement.