Engineering Program Manager

About the Role' We're seeking an experienced Engineering Manager to lead our CRM practice. You will oversee a cross-functional team of developers, architects, and QA engineers to design, build, and maintain scalable CRM solutions (e.g., Salesforce, Dynamics 365, HubSpot) that drive sales, marketing, and service excellence.

'Job Title' Engineering Manager

• CRM Practice
  
  

'Responsibilities'

• Lead and mentor a team of developers, architects, and QA engineers in designing and implementing CRM solutions.
• Collaborate with stakeholders to understand business requirements and translate them into technical solutions.
• Manage project timelines, budgets, and resources to ensure successful delivery of CRM projects.
• Drive innovation and continuous improvement in CRM practices and technologies.
• Provide technical guidance and support to team members to resolve complex technical issues.
  
  

'Required Skills'

• Proven experience in leading and managing cross-functional engineering teams.
• Strong technical background in CRM platforms such as Salesforce, Dynamics 365, or HubSpot.
• Excellent communication and stakeholder management skills.
• Ability to prioritize and manage multiple projects simultaneously.
• Experience in Agile methodologies and project management.
  
  

'Desirable Skills'

• Certifications in CRM platforms (e.g., Salesforce Certified Administrator).
• Experience in integrating CRM solutions with other business systems.
• Knowledge of data analytics and reporting tools.
  
  

'Education Qualification'

• Bachelor's degree in Computer Science, Engineering, or related field.