ACAcme Services
Ecommerce Reconciliation Specialist
Gurgaon ₹5-8 LPA Posted 19 Nov 2025
FULL TIME
Mis Reports
Documentation
Reporting
Stakeholder Engagement
margin analysis
Job Description
- End-to-end reconciliation of payments from multiple Indian e-commerce platforms.
- Understand and manage data exports from seller panels: payment reports, order files, fee summaries, settlement reports, and chargeback details.
- Build and maintain standardized reconciliation models and dashboards to track order-to-payment matching, returns, fee deductions, penalties, etc.
- Identify and escalate mismatches, delays, or overcharges by platforms (e.g., incorrect commissions, fulfillment charges).
- Maintain documentation of platform-wise file structures, access mechanisms, and key reporting timelines.
- Analyze platform-wise fee structures and ensure deductions are in line with contracts or policy terms.
- Coordinate with internal stakeholders and platforms for dispute resolution or escalations.
- Support preparation of MIS reports, P&L summaries, margin analysis, and financial audits.
- Recommend process improvements and automation opportunities to increase reconciliation efficiency.