Dynamic 365 Architect

Job Description

Role Overview:

•             We are seeking a highly skilled and experienced Dynamics 365 CRM Architect to design, develop, and implement innovative CRM solutions that align with our business goals.

•             The ideal candidate will have a strong background in Dynamics 365 architecture, integrations, and customization, with the ability to lead complex projects from conception to delivery.

Key Responsibilities:

•             Lead the architecture, design, and implementation of Microsoft Dynamics 365 CRM solutions.

•             Collaborate with stakeholders to gather business requirements and translate them into technical solutions.

•             Provide end-to-end architectural guidance, best practices, and recommendations for CRM implementations.

•             Design and integrate CRM with other business applications and systems using Azure services, APIs, and connectors.

•             Ensure CRM solutions align with business objectives, scalability, and security standards.

•             Mentor and guide development teams on Dynamics 365 technologies and tools.

•             Conduct performance tuning and optimization of Dynamics 365 applications.

•             Stay updated on the latest trends and updates in the Microsoft Dynamics ecosystem.

•             Required Skills & Qualifications:

Experience:

•             8+ years in CRM solutions, including at least 5 years with Dynamics 365 CRM.

•             Technical Expertise: Proficiency in Dynamics 365 modules, Power Platform, Power Automate, Power BI, and Azure services.

•             Strong knowledge of CRM workflows, plugins, customizations, and SDK.

•             Experience with integration tools like Logic Apps, Azure Service Bus, or third-party APIs.

•             Deep understanding of security, compliance, and governance in CRM implementations.

•             Familiarity with Agile and DevOps methodologies, including CI/CD pipelines for CRM projects.

Certifications: Microsoft certifications (e.g., MB-600, MB-210, or equivalent) are highly preferred