Domestic BPO Telecaller

Key Responsibilities:

• Make outbound calls to customers for sales, follow-ups, or support
• Handle inbound customer queries politely and professionally
• Explain product or service details clearly
• Maintain daily call records and update the CRM system
• Follow call scripts and adhere to call quality standards
• Meet daily/weekly targets (number of calls, conversions, etc.)

Skills:

• Good communication and listening skills
• Basic computer knowledge (typing, data entry)
• Patience and confidence while speaking to customers