Digitalization Consultant - Hire To Retire

Position Overview:

We are seeking a dynamic and skilled H2R Digitalization Expert (IC Role) for the Asia Pacific region, based in Bangalore, India.

This role will focus on driving the digital transformation and process optimization of Hire to Retire (H2R) processes across APAC.

The ideal candidate will have 4 to 6 years of experience in HR processes with digital transformation initiatives, along with a solid understanding of emerging technologies like automation, artificial intelligence, data analytics, cloud platforms, and Process Reengineering.

This role is critical for enhancing operational efficiency, improving service delivery, and ensuring the seamless integration of digital solutions within the H2R function.

You'll Make a Difference By:

Digital Transformation & Automation: (Techno-Function Expert)

• Identify the opportunities for digitalization and automation in H2R processes (such as payroll, employee lifecycle management, onboarding, offboarding, and benefits administration) across the Asia Pacific region.
• Design an implementation plan for digital tools like RPA (Robotic Process Automation), AI to enhance service delivery and operational efficiency.
• Collaborate with cross-functional teams to understand business needs and align digital solutions accordingly.
• Leverage low-code/no-code platforms to create and maintain automation workflows.
• Create Business Requirement Documents for the tech team to initiate the feasibility assessment and code development.

Process Improvement & Optimization:

• Identify gaps and inefficiencies in existing H2R processes and develop a business case for improvement using digital technologies.
• Apply Lean and Six Sigma methodologies to streamline processes, reduce costs, and eliminate bottlenecks.
• Capable of performing detailed process mapping, Time & Motion study, etc.
• Perform data analysis to understand performance issues and design solutions that deliver better business outcomes.

Technology Implementation:

• Drive the deployment and integration of key H2R platforms such as Workday, ServiceNow, and other relevant tools across APAC.
• Manage end-to-end implementation of digital solutions, including automation tools, chatbots, and AI-driven platforms.
• Provide post-implementation support to ensure systems and processes run efficiently.

Collaboration & Stakeholder Management:

• Work closely with internal teams and external vendors to ensure digital transformation projects meet business objectives.
• Collaborate with regional and global H2R teams to ensure alignment on global best practices and the adaptation of solutions for local requirements.
• Act as a key point of contact for digital initiatives and process improvements within the APAC H2R function.

Project Management:

• Lead and manage regional digitalization projects from planning to execution, ensuring timely delivery within the scope and budget.
• Track project progress, manage risks, and communicate updates to stakeholders regularly.
• Implement Agile or hybrid project management methodologies to ensure the flexibility and effectiveness of digital projects.

Data-Driven Decision Making:

• Use data analytics to monitor key performance indicators (KPIs) and evaluate the effectiveness of digital solutions.
• Provide insights and recommendations to leadership based on data-driven analysis to support decision-making and continuous improvement.

Your Success is Grounded in:

Experience:

• 4 to 6 years of relevant experience in H2R processes, with a focus on digital transformation, process optimization, and automation.

Educational Background:

• Bachelor's degree in Engineering, Information Technology.
• MBA in Human Resources, Analytics, Project Management, or related field will be an added advantage.

Technical Expertise:

• Proficiency in H2R platforms (e.g., Workday, ServiceNow), automation tools (e.g., RPA, Power Automate), and data analytics platforms (e.g., PowerBI, Tableau).

Process Improvement:

• Strong understanding of Lean, Six Sigma, and other process improvement methodologies.

Project Management:

• Proven track record in managing large-scale digitalization projects, with experience in Agile methodologies being highly desirable.

Analytical Skills:

• Ability to perform detailed data analysis and make data-driven decisions to improve processes.

Communication & Collaboration:

• Excellent interpersonal, communication, and stakeholder management skills. Ability to collaborate across teams and manage relationships with both internal and external stakeholders.

Adaptability:

• Demonstrated ability to adapt to changing technologies and business environments. A willingness to learn new tools and methodologies.