Desktop Support Engineer - Information Technology

Role Responsibilities:

• Install and maintain hardware and computer peripherals, ensuring proper functionality.
• Install and upgrade operating systems and software applications as needed.
• Troubleshoot networking issues, ensuring stable connections and minimal downtime.
• Advise on and implement software or hardware upgrades to improve system efficiency.
• Provide technical support, addressing issues and offering solutions in a timely manner.

Job Requirements:

• UG/PG degree in a related field (e.g., Computer Science, IT).
• Knowledge of popular operating systems (Windows, Linux) and networking protocols.
• Strong interpersonal skills with the ability to explain technical issues clearly to non-technical staff.
• Good written and verbal communication skills for effective documentation and collaboration.