Desktop Support Engineer

·        VIP User support & VC Support

·        Hardware/software troubleshooting and resolution

·        L1 level network troubleshooting and resolution for LAN Connectivity

·        Hands & feet support to Backend team for Network/Server/application issue

·        Asset inventory (PIV), Asset related activities

·        End user project related activity (Like OS upgradation, coverage tool update, etc...)

·        Network & Sharing printer installation.

·        Office 365 support

·        Coverage/compliance software installation and troubleshooting

·        Vendor coordination, etc