Deputy Group Manager

Key Responsibilities

• Oversee day-to-day Procure-to-Pay operations, ensuring accuracy, efficiency, and adherence to SLAs.
• Manage and mentor a team of PTP professionals, providing guidance, training, and performance feedback.
• Drive process improvements, automation initiatives, and implementation of best practices across operations.
• Monitor key metrics and reports to ensure operational excellence and compliance with internal controls.
• Coordinate with cross-functional teams including Finance, Procurement, and Technology for smooth process execution.
• Support client engagements, issue resolution, and escalations to maintain high levels of customer satisfaction.
• Lead change management initiatives and support transformation projects in PTP processes.
• Ensure compliance with regulatory requirements, internal policies, and governance frameworks.