Delivery Manager

Key Responsibilities:

• Ensure efficient and effective delivery of telecom services across bp's global operations
• Oversee telecom vendor management, including large international carriers and tactical suppliers
• Manage complex telecom billing, finance processes, and budgeting to ensure alignment with value and business goals
• Coordinate and deliver Telco services across multiple time zones, regions, and sites
• Lead technology delivery initiatives involving the implementation of telecom products, platforms, and business processes
• Act as the key liaison between internal stakeholders, business units, and delivery teams to ensure alignment on goals, schedules, and deliverables
• Apply Agile delivery methods to manage dependencies, track progress, and promote continuous delivery
• Utilize data to monitor platform performance, ensure compliance, and drive operational improvements
• Provide transparent and accurate reporting to support financial tracking and business decision-making
• Guide internal teams and external vendors to ensure optimized resource planning and delivery execution

Essential Education & Experience:

• Bachelor's degree in Computer Science or equivalent work experience
• Minimum 3 years of experience in an IT, telecom billing, or finance-focused environment
• Strong background in managing large-scale, multi-stakeholder technology initiatives
• Solid experience with financial management, vendor coordination, and telecom service delivery
• Strong communication and influencing skills to manage cross-functional stakeholders
• Proficiency in balancing strategy with hands-on execution, problem-solving, and ownership mindset

Desirable Criteria:

• Experience in Telecom Expense Management (TEM) platforms
• Familiarity with telecom billing and finance processes
• Experience working with telecom carriers and managing global vendors
• Ability to manage delivery of complex programs across geographies
• Previous experience working in collaborative, distributed global teams