Delivery Manager

 Job Description

Responsibilities:

• Manage the delivery of projects and services to meet client requirements and expectations.
• Previous experience in BFSI and Telecom sectors to effectively manage projects in these domains.
• Serve as the primary point of contact for high-end customers, ensuring their needs are met and issues are addressed promptly.
• Lead and mentored project management teams to ensure successful project delivery and client satisfaction.
• Demonstrate strong interpersonal and influencing skills to navigate challenging situations with customers and stakeholders.
• Utilize excellent problem-solving abilities to address project-related issues and risks.
• Drive continuous improvement initiatives to enhance project delivery processes and methodologies.
• Collaborate with cross-functional teams to ensure alignment and coordination across various project activities.

Requirements:

• Bachelor's degree in a relevant field; advanced degree preferred.
• Previous experience in managing high-end customers as both Project Manager and     Delivery Manager.
• Strong leadership and team management skills, with the ability to motivate and inspire teams to achieve project goals.
• Excellent communication and negotiation skills, with the ability to effectively interact with clients, stakeholders, and team members.
• Demonstrated proficiency in project management methodologies and tools.
• Strong problem-solving skills and the ability to make decisions in fast-paced and dynamic environments.
• Proactive and results-oriented approach, with a focus on delivering high-quality outcomes.
• Ability to work effectively under pressure and prioritize tasks to meet deadlines.
• Willingness to travel as required for project engagements.