Delivery Lead

Summary:

We are seeking a strong executionist who is deeply product-oriented and accountable for driving outcomes&mdashnot just activity. This role is responsible for defining the vision, shaping the roadmap, and ensuring disciplined execution of complex, cross-functional programs, with a strong focus on Legal, while partnering closely with Procurement, HR, Finance, and Business stakeholders. The successful candidate will combine strategic thinking with hands-on delivery leadership, ensuring programs deliver measurable business value, improved efficiency, and cost-effective outcomes.

Responsibilities:

• Program Vision, Strategy & Roadmap:
  • Define and own the end-to-end program vision, aligned to business and value-stream objectives.
  • Translate strategy into prioritized, phased delivery roadmaps.
  • Ensure all initiatives are aligned to OKRs, KPIs, and value realization metrics.
  • Continuously assess trade-offs between scope, cost, speed, and quality.
• Execution & Delivery Leadership (Non-Negotiable):
  • Drive decisive, execution-focused delivery across multiple workstreams.
  • Proactively identify and resolve risks, blockers, and dependencies.
  • Hold teams accountable for commitments, timelines, and outcomes.
  • Maintain momentum&mdashavoid slow, overly cautious, or passive delivery approaches.
  • Ensure delivery remains focused on business outcomes, not just task completion.
• Product-Oriented Mindset:
  • Operate with a product mindset, even within program delivery.
  • Clearly articulate customer, user, and business value.
  • Partner with Product, Legal, and Technology teams to ensure solutions are fit-for-purpose.
  • Balance short-term delivery with long-term platform sustainability.
• Stakeholder & Business Partnership:
  • Act as a trusted delivery partner to Legal, Procurement, HR, Finance, and Business leaders.
  • Build strong, credible relationships through transparency and consistent execution.
  • Communicate clearly with both technical and non-technical stakeholders.
  • Influence decisions using data, clarity, and outcome-based framing.
• Agile Delivery, Governance & Ceremonies:
  • Establish and run effective program ceremonies (planning, backlog refinement, reviews, retrospectives, steering).
  • Implement lightweight governance that enables speed rather than constraining it.
  • Maintain strong backlog discipline, prioritization, and delivery cadence.
  • Adapt delivery models (Agile / hybrid) based on program needs.
• Metrics, OKRs & Performance Management:
  • Define and track OKRs, KPIs, and delivery metrics.
  • Use data to drive prioritization, decision-making, and course correction.
  • Regularly report progress, risks, and outcomes to senior stakeholders.
  • Ensure transparency of value delivered vs. effort investment.
• Documentation & Delivery Artifacts:
  • Own and maintain high-quality documentation, including Product Requirement Documents (PRDs), Business Requirement Documents (BRDs), program plans, and delivery roadmaps.
  • Ensure documentation is clear, concise, current, and usable.
  • Treat documentation as an execution enabler, not an afterthought.
• Technical Agnostic Capability:
  • Operate confidently in complex technical environments.
  • Partner effectively with architects, engineers, and platform teams.
  • Diagnose delivery or system issues at a high level and drive resolution.
  • Experience supporting multiple systems, integrations, or platforms is strongly preferred.

Requirements:

Experience in leading complex, cross-functional programs with a strong focus on Legal, Procurement, HR, Finance, and Business stakeholders.

Required Skills:

• Strong execution and delivery leadership across multiple workstreams.
• Ability to articulate customer, user, and business value.
• Experience in Agile delivery and governance.
• Excellent communication and stakeholder management skills.
• Proficiency in defining and tracking OKRs, KPIs, and delivery metrics.

Preferred Skills:

• Experience in working with architects, engineers, and platform teams.
• Experience supporting multiple systems, integrations, or platforms.

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