Data Quality Analyst - Digital Banking

Role & Responsibilities

Customer Data Quality Management

• Analyze and assess customer data quality issues.
• Implement data cleansing, standardization, and deduplication techniques.
• Define and enforce data quality rules, policies, validation checks, and thresholds.
• Collaborate with business, product, IT, and customer support teams to rectify inconsistencies.
• Monitor and improve data quality metrics such as accuracy, completeness, and consistency.
• Standardize customer data across systems to generate a single golden record.
• Create dashboards for Six Sigma initiatives and continuous data quality monitoring.

Formulate Data Remediation Strategies

• Develop and execute remediation frameworks to address data anomalies.
• Conduct root cause analysis to identify sources of poor data quality.
• Work with internal stakeholders to drive data improvement initiatives.
• Implement automated data validation rules at source systems.
• Refine data remediation strategies based on business needs and evolving technologies.
• Provide recommendations to enhance policies, procedures, and standards related to Data Marts and quantify business value impact.