Data & Reporting, Travel Operations Manager

Travel Operations Management:

• Oversee day to day travel operations
• Ensure compliance with company travel policies and industry regulations.
• Assist travelers with itinerary adjustments, visa requirements, and travel disruptions.

Data Analysis & Reporting:

• Strong proficiency in Excel (advanced functions, pivot tables, data modelling) and Power BI (or other visualization tools) to track and report travel program performance.
• Ability to clean, transform, and analyze complex travel and expense data to generate insights.
• Familiarity with automated reporting tools and ability to develop dashboards for ongoing performance tracking.
• Ability to analyze T&E spend, travel trends, policy compliance, traveller behavior, and supplier performance to generate reports and provide actionable insights.
• Experience in defining and tracking KPIs for travel program performance, cost savings, and supplier SLAs.

Vendor & Stakeholder Coordination:

• Work with travel agencies, and the category manager to negotiate competitive rates.
• Maintain relationships to ensure optimal service and pricing.
• Collaborate with internal teams to align travel processes with business needs.

Process Improvement & Compliance:

• Evaluate current travel processes and implement improvements for better efficiency.
• Ensure adherence to corporate travel policies and provide recommendations for updates.
• Develop training materials and resources for employees on travel best practices.

Qualifications and skills

• Bachelor s degree in business, Travel Management, Finance, or a related field.
• 5+ years of experience in travel operations, travel analysis, or corporate travel management.
• Strong analytical skills with proficiency in Excel, Google Sheets, or data visualization tools.
• Experience with travel booking platforms (e.g., GDS, Concur, Amadeus) is a plus.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Attention to detail and a data-driven mindset.