CS
Job Description
Key Responsibilities:
Collaboration & Teamwork
- Collaborate proactively with global cybersecurity, development, QA, and product teams.
- Share progress and successes in standup meetings to keep the team informed.
- Peer review colleagues' work, suggest improvements, and foster team growth.
- Coach and mentor junior team members.
Development & Quality Assurance
- Conduct quality development to create new features and resolve issues.
- Unit testing and creation of test steps for QA testing.
- Update process documentation, change control documentation, and other ITSM documentation.
Customer & Security Focus
- Support single sign-on and multifactor authentication setup.
- Assist in identity governance and incident support.
- Maintain a strong commitment to customer service and satisfaction.